TERMS AND CONDITIONS

Ms Travel bee is holding entity of Ms Travel Bee Holidays LLP. You are requested to read through the following terms and conditions very carefully and understand it before booking any services with us. Latest terms and conditions are available on our website, so please refer to the same. For any clarification regarding any terms and conditions, please write to us at askme@mstravelbee.com


Terms of Use

Terms & conditions under which Ms Travel Bee Holidays LLP provides the information on this website and terms & conditions governing your use of this site are set forth here. A contractual agreement is constituted between you and Ms Travel Bee Holiday LLP for use of services and your acceptance is represented for terms & conditions set out herein.


User Participation

You agree to furnish true, correct, recent and complete information about yourself as requested by the registration form and to maintain and promptly update the registration information to keep it true, correct and complete. In case of any inaccurate, incomplete or incorrect information, Ms Travel Bee Holidays LLP reserve rights to terminate your account and refuse to provide any current or future services or portion of services without any prior intimation to you.

You are responsible to maintain the confidentiality and security of your registration credentials and all activities performed under your user account details and password. It’s advisable not to share your password with anybody and sign out at end of session. Immediately report for any suspicious activities performed under your account. You declare that you are of age prescribed by law to be eligible to enter into contract, and use this to create mutual legal obligations, and are capable, ready and willing to discharge any liability you may incur as a result of the use of this site.

Travellers of age less than 18 years must be accompanied by an adult and must share the adult’s accommodations. If a child is traveling with adults other than the parents, it is recommended to carry a notarized authorization letter written and dully signed by the parents.

Ms Travel bee Holidays LLP will use its best effort to keep you updated with any change of time for services provided by 3rd party, Ms Travel bee Holidays LLP will not be liable for any inconvenience or financial loss occurred due to cancelation or change in time of services.

While on travel, you are responsible for looking after your personal belongings. Irrespective of circumstances, Ms Travel Bee Holidays LLP shall not be held responsible for any personal belongings left behind on any trip.

You agree to be responsible for verifying the travel dates mentioned on the travel documents and for obtaining all visas and entry document prior to travel. You confirm to meet all fitness and/or other requirements and any documents required by law, regulations, orders and requirements of the countries you are visiting. If asked for, Ms Travel Bee Holidays LLP will assist you for these requirements additional cost. It is mandatory to carry at least one Photo identification document issued by government authorities on any trip.

You are required to carry a valid passport while travelling overseas and it is mandatory to produce your passport whenever asked by respective authorities. A passport with minimum validity of at least six months beyond the conclusion of trip is required by most of the countries and it is recommended to have a minimum of three blank pages in your passport. For few trips, multiple-entry visas might be required

Loss of any travel document should be reported immediately to Ms Travel Bee Holidays LLP. If in capacity of Ms Travel Bee Holidays LLP, lost travel document will be provided with a cost attached if any. In case lost document cannot be replaced and you are not allowed to avail the services due to loss of document, Ms Travel Bee Holidays LLP shall not be held responsible for any financial losses or inconvenience.

Any physical disability requiring special attention must be reported to Ms Travel Bee Holidays LLP at the time the booking.Ms Travel Bee Holidays LLP will attempt to accommodate the special needs of disabled travellers, but is not responsible for denial of services by carriers, hotels, restaurants, or other 3rd party service providers in case these special arrangements cannot be made available.

During Ms Travel Bee trip, you understand and agree to follow all applied smoking regulations in public places either in India or abroad. All transportation provided exclusively for Ms Travel Bee trips are non-smoking in any part of the globe.

Ms Travel Bee Holidays LLP cannot guarantee any special meal requests and will not be responsible or liable in case special meal requirements are not fulfilled.Though vegetarian food can be provided if prior food request is made.

You agree to abide by the applied laws of the county you are travelling in. You agree to abide by the baggage regulations applied by the carrier. You agree to comply with the authority and decisions taken by representative in the best interest of traveller or group. In case conduct of any traveller deemed unsuited with the interests of other travellers, for the benefit of all travellers Ms Travel Bee Holidays LLP reserves the right to discontinue the services to said traveller and in this circumstance the traveller will be responsible for repatriation and associated cost on her and have no claims against Ms Travel Bee Holiday LLP.


Photographs and videos

While on an Ms Travel Bee trip, pictures and videos of individual traveller and of partial or complete group taken by the tour representative or shared by individual traveller may be used for promotion, publicity and advertisement purposes in printing, website, company social pages or in any promotional material. You will not be eligible for any waiver, service discount, payment or remuneration in respect of these pictures or videos. Your written communication prior to commencement of the tourfor not using your personal picture or video for any purposes stated above will be honoured& appreciated.


Change in Itinerary

Ms Travel Bee Holidays LLP reserves the right at its sole discretion, to change, curtail or cancel an itinerary or a trip as a consequence of superior force like natural disasters, adverse weather conditions, fire, explosion, destruction, damage of trip accommodation, craft or vehicle connection with a trip, riots, acts of civil war, civil commotion, exercise of legislative, municipal, military or other authority, strikes, industrial action, requisition of equipment, mechanical breakdown, shortage of fuel, insolvency or default of any carrier or service connected with a trip, or any other reason beyond the control of Ms Travel Bee Holidays LLP. In these circumstance, the Client shall not be eligible to claim for compensation.

Every trip has a required minimum number of participation needed for operation of a trip and in case criteria is not fulfilled, Ms Travel Bee Holidays LLP reserves the right to cancel the trip and the clients shall not be entitled to claim for a loss arising as a consequence of cancellation of trip.

In case of any change in the services mentioned in the itinerary, clients shall be intimated prior to the trip and alternate services would be offered if feasible. Unless within three days of issue of the offer of an alternative service, it is declined by the Client in writing, Ms Travel Bee Holidays LLP shall assume that the Client has accepted such offer. In case of declined offer, the client shall only be entitled to reimbursement of part payment made. You acknowledge and expressly agree that, in any event, the liability of Ms Travel Bee Holidays LLP shall be limited to the monies paid.

If certain facilities such as museums, churches, restaurants, sightseeing tours, and shopping may be limited or not available due to holidays or special events or occasions, alternatives will be offered whenever possible.



Booking, Payments, Cancellation & Refund

All trip prices are based on foreign currency exchange rates, and prior to departureprices are subject to change without notice if such rates change more than 5%. The current price can be confirmed at the time of reservation.

Booking Closure date implies when no fresh bookings are accepted thereafter. This time interval before the departure date is needed to complete the visa formalities and other tour related arrangements. Bookings: Any trip can be booked online by registered user or offline by contacting Ms Travel Bee Holidays LLP. Minimum booking amount depends how closeyou book to the tour departure date.On successful payment of minimum amount, confirmation would be sent to you over email and/or by courier.

Payments: We collect portion of total costs as advance payments for all our services. This is just to confirm the bookings. The advance payment must be deposited by client before the trip commences.

Payment schedules are:

25% max by 45 days in advance to tour booking closure date
50% max by 35 days in advance to tour booking closure date
100% max by 25 days in advance to tour booking closure date


Mode Of Payments:

Cheque / Demand Draft drawn in favour of "Ms Travel Bee Holidays LLP".
Online Bank transfers via NEFT/RTGH
Online Card Payments
Internet Banking


Card payments and online banking payments are processed through an online payment gateway system.An online convenience charges are applied for payments processed through payment gateway. In case of cancellation, this fee is non-refundable. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

In case payment is not made as per the schedule mentioned above, Ms Travel Bee Holidays LLP holds the right to cancel your seat on trip and deduct applicable cancellation charges. Any claim cannot be made for any loss occurring due to cancelation.

Cancellation:

In case of cancellation of tour/travel services irrespective of any circumstances, we must be informed in writing. Cancellation charges would be effective from the date we receive the cancellation request in writing. Applicable cancellation charges are as follows:
Prior to 46 days or more: 0%
45 - 36 Days: 25%
35 - 26 Days: 50%
25 - 16 Days: 75%
00 - 15 Days: 100%
Change of name or date is not permitted under any circumstances. Any claim cannot be made for any loss occurred due to cancellation.

Refund:

Refund of unused/ unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.
The refund process may take 30 days due to banking procedures involved. If the refund is made to the credit card account or to the Bank account, the applicable bank charges if any would be debited from the refund amount.

Insurance

It is recommended having a travel and medical insurance cover while travelling overseas. If requested, same can be arranged. You agree to guaranteeMs Travel Bee Holidays LLP against all third-party claims, actions, damages and remedies which may be brought against us in respect of your participation in the trip.


Proprietary Rights

All content on this website is copyrighted and unauthorized use of text, images or graphics is strictly forbidden. Other graphics used and company names mentioned in this website may be the sole property of others and may be the copyrighted material of their respective owners.


No warranty

This information is provided to you “as is,” and you agree to use it at your own risk. Ms Travel Bee Holidays LLP make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, or that the data or server will be uninterrupted or error-free.


Disclaimer

The services offered on this website are for general depiction purposes only and should not be viewed as an offer to sell or as a solicitation to purchase any of our services. Not all services are available in every state or country.
Be informed that all travel services including any transportation, accommodation, restaurant and all other travel elements detailed out in any part of tour details and itinerary are not managed, run or controlled by Ms Travel Bee Holidays LLP but provided by local vendors or third parties that are independent entities not related to Ms Travel Bee Holidays LLP and Ms travel bee Holidays LLP has no rights or control over the operations of these independent business entities.
Such services do not form any part of the terms and condition of services offered by Ms Travel Bee Holidays LLP, even when suggested by Ms Travel Bee Holidays. Your contract for such services will be with the organizer or operator of that service and will be subject to its Terms and Conditions, which may contain exclusions or limitations of liability. Ms Travel Bee Holidays LLP has no liability for any such activity or for any act(s) or omission(s) of the organizer or operator or for any of its employees or agents or any other person(s) connected with the activity or service.
You agree that use of mstravelbee.com website owned by Ms Travel Bee Holidays LLP and the service is entirely at your own risk.Website and service are provided on an “as is” or “as available” basis, without any warranties of any kind. All express and implied warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights are expressly disclaimed to the fullest extent permitted by law. Ms Travel Bee Holidays LLP has the right at any time to change, modify, add to or discontinue any service. Ms Travel Bee Holidays LLP has no obligation to provide you with notice of any such changes.
The client will indemnify and hold company, its subsidiaries, affiliates, content providers, service providers, employees, directors, agents and contractors (hereinafter called as the "Indemnified Parties") harmless from any breach of these aforesaid mentioned terms & conditions by him/her. You give your consent that the indemnified parties will have no liability in connection with any such breach or unauthorized use, and you as a client agree to fully indemnify any and all resulting damage, loss, costs and expenses and fees of the attorney paid by the indemnified parties in connection therewith. The client shall fully indemnify the company in case any legal suit or action, execution procedure, claim are initiated by the third parties against the company due to any action of the user in using this website.
You acknowledge that the disclaimers and exclusions of liability set forth above represent a fair and reasonable allocation of the risks and benefits of the agreement between you and us, and shall be enforceable to the fullest extent permitted by applicable law.


PRIVACY POLICY

Ms Travel Bee Holidays LLP is committed to protecting your privacy and information. To visit privacy policy page for our complete privacy policy


Governing law:

The above terms and conditions shall be governed by the laws of the Republic of India without giving effect to its conflict of law’s provisions, which is explicitly excluded. You agree to submit to the personal jurisdiction of the courts at Gurgaon for any and all disputes, claims and actions arising against Ms Travel Bee Holidays LLP.


Termination:

Ms Travel Bee Holidays LLP reserves the right, in its sole discretion, to terminate the provision of any of the services at any time for any reason, including but not limited to any improper use of this site or your failure to comply with these terms and conditions.


Complaints, Suggestions & Comments:

In case you have any complaints in respect of the travel service, you are requested to submit your complaint by sending an email to askme@mstravelbee.com. This will facilitate Ms Travel Bee Holidays LLP to make an appropriate investigation. You are advised to submit your complaint within 30 days of incident.For any questions, feedback or suggestions please feel free to contact us.